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So good but so far away? How institutional distance shape subsidiaries’ reputation building from multinationals’ corporate social responsibility

F.J. Forcadell, J.J. Nájera-Sánchez, E. Aracil, F. Úbeda

EURAM Annual Conference - EURAM 2023, Dublín (Irlanda). 14-16 junio 2023


Resumen:

Multinational Enterprises (MNEs) build a reputation across their host countries using Corporate Social Responsibility (CSR). Corporate reputation results from the host country stakeholders’ judgment on the reliability of MNEs’ CSR signals. Institutional factors can be decisive in these assessments. We focus on the institutional distance between home and host countries. We argue that MNEs’ CSR signals tend to lose reliability to the host country stakeholders as the institutional distance widens. We empirically test our hypotheses on a panel of MNEs’ subsidiaries operating in Latin America. We use a multi-stakeholder indicator of local reputation representing the host country’s stakeholders. Additionally, we use country-level, firm-level, and subsidiary-level variables, including one variable built using big data. Results show that institutional distance dilutes the effect of MNEs’ CSR on subsidiaries’ reputations.


Resumen divulgativo:

La reputación local de las multinacionales derivada de la Responsabilidad Social Corporativa (RSC) depende de la distancia institucional. Los resultados sobre filiales en Latam muestran que la distancia institucional reduce la confiabilidad de en las señales de RSC, diluyendo su efecto reputacional. 


Palabras clave: Institutions; Corporate Social Responsibility; reputation; institutional distance; emerging countries; ESG; Signaling theory; Big data.


Publicado en EURAM 2023, ISBN: 978-2-9602195-5-5

Fecha de publicación: 2023-06-16.



Cita:
F.J. Forcadell, J.J. Nájera-Sánchez, E. Aracil, F. Úbeda, So good but so far away? How institutional distance shape subsidiaries’ reputation building from multinationals’ corporate social responsibility, EURAM Annual Conference - EURAM 2023, Dublín (Irlanda). 14-16 junio 2023. En: EURAM 2023: Conference proceedings, e-ISBN: 978-2-9602195-5-5


    Líneas de investigación:
  • Gestión y evaluación de la satisfacción de los stakeholders